RocketBroaband RPM™ and RocketBroadband RPM+™ make it easier to manage your network with 4G-based Remote Power Management (RPM). RPM and RPM+ enable you to quickly and remotely access equipment on your network and provide support. With alerts from iStatus® (our network performance monitoring platform), your management team will know what issue(s) are occurring on specific devices. This allows quick resolution of any issue(s). Your management team can then remote into network devices with RPM or RPM+ to reduce the time and cost spent on support.
Reduce support costs and unnecessary service calls. Easily add 4G based remote power management (RPM) to any network. Securely login and reboot equipment from anywhere via a dedicated 4G connection with a static public IP address. With integrated iStatus monitoring, you receive alerts when your monitored connection fails. This simple solution installs in just minutes and allows a remote IT support team to reboot equipment before dispatching service staff to resolve issues.
This solution builds on the features of RocketBroadband RPM and enables you to remotely manage network equipment, even when the primary connection is down. Securely login and reboot equipment via a dedicated 4G connection or connect via IPSEC to manage any device on the Out-of-Band (OOB) management network. RPM+ includes two iStatus probes allowing you to monitor connectivity from two network segments and you can add additional iStatus probes as needed to monitor additional networks. Receive alerts when your monitored networks fail. RPM+ installs in minutes and allows remote IT support teams to remotely troubleshoot problems and reboot equipment before dispatching service staff to resolve issues.
RocketBroadband RPM and RPM+ can be purchased with RocketBroadband CaaS support. CaaS provides eyes-on monitoring of your connectivity and connectivity resolution support services. When connections fail, RocketBroadband can provide complete end-to-end support, remediating the issue, or can provide various levels of support to assist your team in resolving connectivity issues. By using the CaaS support team at RocketBroadband, you directly reduce your labor costs and dramatically reduce your MTTR (Mean Time To Recover) in the event of a connection failure.